How to submit a warranty claim

To make a warranty claim you must provide one of the following forms of identification:

  1. Central States order number.
  2. Installer contact information.

Once we have these details we will validate the metal panels were manufactured by Central States and that the problem is an issue we will cover. If we cannot determine that we manufactured the material we will not process a claim. If we determine it is our material but the issue is not covered under the warranty we will not process the claim. In either instance we will contact you to let you know the outcome.

When you are ready to proceed with a claim, please fill out the form below.

If you have questions or can’t fill out the required fields on the form, contact us at

    Claim Issue


    Owner Details